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Key to Success

Daleen Slabbert Training & Consulting’s philosophy: Excellent customer service is the only way to differentiate your practice from another and the only weapon to ensure that customers always return to your practice. We are dedicated to ensuring that our customer’s weapons are always effective!

Consulting Services

After evaluating your current level of customer service and administrative systems, we will advise you on possible changes to enhance the day-to-day management of your business and to ensure that your customers will be locked in for life!

Online Training

Online training allows you to fit your training around your lifestyle and work schedules. It’s available anywhere and anytime. Because you are not tied to a fixed location to complete training, it reduces the hassle of costly long-distance travel. Our cost-effective modules will empower you become a true ambassador to the business!

Business Toolbox

No need to re-invent the wheel!  Download these user-friendly sheets to assist you in the smooth running of your practice. We can help you with patient communication, financial management, internal marketing and stock management.
Click here to view all!

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Meet Our Fabulous Team

Daleen Slabbert

Daleen consults to the optometric industry. Her services include: new practice set-up, implementing practice systems and marketing plans, staff training, human resource management, motivating staff and many more. She has also developed an outstanding on-line training course for optometric staff.

Training
Digital Marketing
Business Consulting

Gert Swanepoel

Gert is the managing director of his own digital marketing company: GSDM Agency. He is responsible for website design, graphic designs and financial consulting. GSDM Agency has developed a digital marketing program for optometrists – taking the hassle away from managing these processes yourself.

Website Design
Digital Marketing
Business Consulting

Jolandie Swanepoel

Jolandie is the editor of all the training material. She manages the online training program and communicates with candidates. She takes all the photos needed for websites and is the owner of Jolandie’s Photography.

Photography
Digital Marketing
Training

Hugo Slabbert

Hugo has a lifetime’s experience in the financial management of retail businesses. He is our financial adviser and works closely with Gert to assist customers with budgets, cash flow projections and a “dash board” to monitor daily performances.

Financial Consulting
Training
Digital Marketing

Jacolien Bartolini

Jacolien is a qualified dispenser with many years of experience in the industry. She assists Daleen with training and practice consulting and owns her own recruitment company, Optomized Placements & Consulting

Training
Recruitment
Business Consulting

Client Testimonials

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